Dedicated To Your Security

We are a local locksmith company serving Solihull & East Birmingham.

Here at Craftlock, our company goal is to provide quality workmanship and excellent customer service.

SEE OUR SERVICES

ACCESS

I’ve locked myself out!
I’ve lost my keys
I've broken my key
My door is stuck/jammed shut!
I’ve got a lock problem!
I need a locksmith!
I want a locksmith I can trust, how are you vetted? MLA Vetting

EMERGENCY
HOME ACCESS

Daytime lock opening service £90

Call

07548 989 151

for a quote

EMERGENCY HELP

FITTING

I need my locks changed.
I'm interested in upgrading to 3 Star cylinder locks or to British Standard BS3621.
I want all my locks on the same key.
I want more secure locks that are difficult for criminals to break or bypass.
I need locks that are easier to use/more suitable for my needs.
I want secure keys that cannot be copied.
I want window locks fitted for insurance purposes.
I need a keysafe for carers to use.
Can I speak directly to a locksmith? (Yes!)
I need a locksmith company which is a member of the Master Locksmiths Association: https://www.locksmiths.co.uk/find-a-locksmith/craftlock-ltd/

Email service@craftlock.co.uk

Call 07548 989 151

UPGRADE LOCKS

REPAIR

My door is sticking and will not close.
It's a good door, I don't want to replace the whole thing, just need it repaired.
The key does not turn in the barrel so can't lock my door when I go out.
Some parts of the lock seem to work, but other bits don't, so I feel unsafe.
My key turns part of the way, but then I can't pull it out.
My bedroom window is stuck and will not open, I'm too hot!
The key just doesn't go in - why?
Nothing happens when I try to operate the lock.
I want to use a Checkatrade Locksmith, do you have a verified customer review record on Checkatrade? https://www.checkatrade.com/trades/CraftlockLtd

Email service@craftlock.co.uk

Call 07548 989 151

REPAIR MY LOCKS & DOORS

Replaced all our outward facing locks.

“Called Ewan in the morning following an attempted break in at our home. The would be thieves had snapped one of our locks. Ewan was there within a few hours and was extremely helpful in advising on how to better secure our home - he quoted for replacing our locks with Ultion anti-snap locks (best in the business after looking at reviews) which was very reasonable. Throughout Ewan was very courteous and approachable and explained every step of what he was doing and how the locks are to be maintained. Couldn’t recommend him enough, very glad we called him!”

Customer in Sutton Coldfield - 26 February 2019
New security lock fitted to internal door.

“Left voicemail enquiry on mobile, efficient friendly call back, then job assessed and quoted when promised. Work completed the same day. Relatively small job, but carried out in a professional business like manner. At no time did I have any doubt or regret giving the work to Craftlock. Will not hesitate to call or recommend in the future.”

Customer in Solihull - 5 February 2019
New lock fitted.

“Called Ewan out at the end of the working day as had an emergency in that I couldn’t leave my new house without lock being repaired. Came out within the hour - new lock - very reasonable price for time of day and brilliant efficiency! Explained what he was doing - top work and many thanks for making what could have been a nightmare a very good ending!”

Customer in Birmingham - 17 December 2018
Replacement door locks ( 2).

“We phoned for an initial visit to assess replacement door locks. The engineer came the same day, gave us a quote and was able to do the work there and then. He was courteous, polite, professional and carefully explained what he was going to do. When the work was finished he made sure that everything was working properly. An excellent service, highly recommended.”

Customer in Solihull - 10 December 2018
Fitting replacement locks to garages.

“Ewan Clerk is a very honest man. I would truly recommend him to anyone who needs locksmith services.”

Customer in Coventry - 8 October 2018
Replaced window lock.

“Very polite, very tidy, gave helpful advice plan to use Craftlock again.”

Customer in Birmingham - 4 June 2018

Contact

Please feel free to get in touch with us between the hours of 9am and 5pm.

You can telephone on 07548 989 151, or send an email anytime to service@craftlock.co.uk

common questions about locksmith services

Do you have a call-out charge?

CraftLock Ltd locksmiths does not operate a call-out charge for private customers, meaning there is no hidden extra charge just for turning up. In most cases we offer free quotation visits too. We usually have a minimum labour charge of £70 for when we have visited and carried out any form of work. Some commercial invoices are broken down into a call-out charge based upon location plus an hourly labour rate but this amounts to roughly the same as it would otherwise be for private customers. We will however charge commercial customers a call-out where an appointment has failed but it is not the fault of the locksmith (e.g. an agent of the commercial client has failed to turn up). Some locksmith companies will quote prices over the telephone but may not tell you of very significant call-out charges or add on VAT when you did not expect it. CraftLock Ltd does not charge VAT. We are always open and honest about the prices you should expect to pay.

What is your response time?

As a small independent company, we cannot be in two places at once. We can usually fit in your emergency at some point in our day so please do get in touch, leave a detailed message and we will always get back to you. CraftLock Ltd is based in Yardley, Birmingham and can offer a swift response time to the surrounding area. We can usually be in Olton or Solihull within 30-40 minutes of your call if we are not already at work elsewhere. Please remember that some unscrupulous locksmith companies will promise to be with you very quickly in order to get your business, even when they are in reality too busy to see you. You are likely to wait just as long if not longer for national call-centres as they still rely on only one or two local sub-contracted maintenance workers. If you make an arrangement with CraftLock Ltd you can rely on us to look after you and not mess you around.

Are your parts guaranteed?

We work extremely hard to test out and source the best lock products. It can sometimes be extremely difficult to find quality and durable locks to fit every situation, but we know how important your security is and we do everything we can to give you safe security items that you can rely on. All products come with a 2 year guarantee, some with longer than that. We intend to look after you.

How much does a locksmith in Solihull cost?
CraftLock Ltd's basic locksmith services start at £70 with no VAT chargeable and no call-out chargeable - prices offered are all-in with no hidden extras (remember to ask when comparing quotes if there is an additional call-out charge or VAT to be added). A written quote will be provided to you before beginning any work. Average jobs including parts are around £120, up to around £250 for some of the most complex uPVC door repairs. Rogue locksmiths will offer very cheap prices online and over the telephone but you may end up paying ten times as much, see the guidance from the MLA: https://www.locksmiths.co.uk/faq/red-flags-hiring-a-locksmith/

How much do anti-snap locks cost?
Sold-Secure Diamond Standard anti-snap locks cost £59 each from CraftLock Ltd (about the same or less than trade discount stores, which order to store from central warehouses) plus the cost of visiting you and fitting them which may be between £70 and £140 depending on the size of your house. The labour charge is a single charge to visit and carry out work at your house, not an extra charge on top of every lock. Anti-snap locks are also sometimes known as 'snap-proof' or 'snap-safe' locks. Please remember that if your door also needs some kind of repair in order to work properly this must be explained by you beforehand. Changing a lock may not fix the problem that you have and you may need an additional service.

How do I look after my locks?
To maintain most locks CraftLock Ltd locksmith in Solihull and Birmingham recommends that you use WD40 Specialist Silicone Spray oil. For maintaining some high security anti-snap locks Birmingham residents should use microfine graphite powder. Not sure what to do? Just ask and we can have a chat about what you need help with and whatever you have in mind for improving security. See our dedicated page for maximum detail on lock maintenance: Lock Maintenance Page

Dedicated To Your Security

ACCESS

EMERGENCY
HOME ACCESS

FITTING

REPAIR

Replaced all our outward facing locks.

New security lock fitted to internal door.

New lock fitted.

Replacement door locks ( 2).

Fitting replacement locks to garages.

Replaced window lock.

Contact

common questions about locksmith services

CONTACT

OPENING HOURS

REGISTERED OFFICE:

COVERED AREAS

Dedicated To Your Security

ACCESS

EMERGENCYHOME ACCESS

FITTING

REPAIR

Replaced all our outward facing locks.

New security lock fitted to internal door.

New lock fitted.

Replacement door locks ( 2).

Fitting replacement locks to garages.

Replaced window lock.

Contact

common questions about locksmith services

CONTACT

OPENING HOURS

REGISTERED OFFICE:

COVERED AREAS

EMERGENCY
HOME ACCESS